Shipping & Delivery

All arrivasl are estimated and subject to delay, Chronicles Inc is not responsible for any delay in shipping. 

Yes, we ship worldwide!

If you live on Earth, we ship to you! (Some items are restricted to certain regions and we reserve the rights to refund you if we are unable to send those items to you.)

Shipping fees are based on actual or volumetric weight of your order, whichever is higher. An estimate for the shipping fees is below. 

Too much trouble to scan through the charts? You can always add all the items you love in our store to the cart, and get an estimate shipping fee at the check out page. (You will not be charged until you made payment for the item. Please note Kuji order shipping fee will be emailed to you separately after your tickets are opened)

• Need express shipping? Email us for your desired order for a courier quotation.
• Overseas: For PRE ORDER items, our shipping fees are estimated. You may be required to top up the shipping fees if the item is much larger/heavier than expected when it arrives.
• Local: For multiple PRE ORDER items in ONE order, additional delivery charges applies if your PRE ORDER arrives after 30 days from the 1st item.  

Singapore Delivery Fees (Prices in SGD)

• Delivery within 7 working days upon dispatch
• Parcels above 2kg will be sent via courier
• All Kuji orders are flat shipping for Singapore addresses. Additional charges applies if consolidation exceed 1 box and/or over 5KG, just as no partial refunds will be given in the event that we combine multiple orders together. 

Self Collection	FREE
Home Delivery - Courier Orders (0.00 kg - 4.99 kg)	S$5.00
Home Delivery - Courier Orders (5 kg - 9.99 kg)	S$7.90
Home Delivery - Courier Orders (10 kg - 14.99 kg)	S$12.90
Home Delivery - Courier Orders (15 kg - 19.99 kg)	S$15.90
Home Delivery - Courier Orders (20 kg - 30.00 kg)	S$20.90

 

Due to increased operation and logistics cost, an admin fee of S$10/order will be incurred for the following:

• Change from self-collection to mail delivery or vice versa at customer's request after order have been made. 
• Change of self-collection location at customer's request
• Redelivery of uncollected orders to stores after missing appointment date. An email will be sent when your orders are ready for pick up. You can book your preferred date for collection and we will send them to our stores on that date. Uncollected orders will be sent back to our warehouse due to store space constraints. No self-collection option at our warehouse. Admin fee will be charged to send this back to our store subsequently for pick up.
• All unclaimed orders after 1 month will be disposed at our discretion. 

*All delivery / store collection conversion changes will require a min. 2 weeks processing time. 

*Please collect your orders on time after you have booked an appointment to avoid waiting.

 

Overseas Shipping - Registered International Airmail (up to 2 kg)

• Couriers we used, Registered International Standard Airmail, DHL, UPS or Fedex.
• Upon dispatch, delivery will take 1-3 weeks depending on your local Post Office. Delays to be expected during festive season (Christmas, New Year, etc)
• International airmail have maximum weight limit of 2kg.
• Parcels above 2kg will be quoted separately via email. We will ship using DHL Express or International Standard/Express Mail. 
• We are not responsible for your local Custom Tax. Please check directly with your local Custom on the taxes. 
• Live Kuji Order -  shipping fee will be emailed to you separately after your tickets are opened
• Below are the estimated shipping fee, feel free to reach out to our friendly staff via our live chat or email to check if your country is not listed. 

Malaysia Shipping Fees (Prices in SGD)

0.1 kg	S$6.10
0.5 kg	S$9.30
1.0 kg	S$13.50
1.5 kg	S$17.90
2.0 kg	S$23.50

 

Australia Shipping Fees (Prices in SGD)

0.1 kg	S$15.40
0.5 kg	S$24.60
1.0 kg	S$36.00
1.5 kg	S$47.50
2.0 kg	S$58.93

 

UK Shipping Fees (Prices in SGD)

0.1 kg	S$11.20
0.5 kg	S$19.30
1.0 kg	S$29.30
1.5 kg	S$39.40
2.0 kg	S$49.40

 

Germany Shipping Fees (Prices in SGD)

0.1 kg	S$10.50
0.5 kg	S$17.10
1.0 kg	S$24.00
1.5 kg	S$31.00
2.0 kg	S$37.90

  

Canada Shipping Fees (Prices in SGD)

0.1 kg	S$15.90
0.5 kg	S$28.60
1.0 kg	S$44.30
1.5 kg	S$60.10
2.0 kg	S$75.90

 

USA Shipping Fees (Prices in SGD)

For FULL SET Kuji purchase, please contact us for details.

0.1 kg	S$16.00
0.5 kg	S$25.00
1.0 kg	S$36.60
1.5 kg	S$48.90
2.0 kg	S$61.50

 

The Rest of the World (Prices in SGD)

0.1 kg	S$12.95
0.5 kg	S$25.00
1.0 kg	S$36.60
1.5 kg	S$48.90
2.0 kg	S$61.50